DXL Destination XL Reviews

I placed an order and i had shipping inquiries but no one seems to be bothering to reply for a week now.

It's ridiculous how bad the quality of their clothes is! Their shirts somehow always end up getting holes in them in less than a month! Same with their cargo shorts and boxer breifs as well! And it's not like I'm just spending 10 bucks on each item, each item is well over $30! So I end up spending over $150 when I go! Either fix the quality or lower the prices!

I stay buying the Oak Hill and Harbor Bay Casual Shirts but why send me a DXL Dollars Coupon for $20.00 off a order of $100.00 or more for the code not to be valid. If my order was $134..00 why can't i use the $20 coupon? and it says Valid In-Store, at DXL.COM + on the DXL App August 1 - August 31, 2022... If that's the case keep the coupon.

DXL & Amazon will not replace defective undergarments because they state it is over 90 days. I purchased them in January 2022 and now it is July 19, 2022

So, let me understand this. A product that has been washed and used no more than 28 times (probably closer to 24 times) and is only worn 1 day each time is considered normal wear and tear? I wear the Harbor Bay / DXL during the day and Hanes (lighter weight) during the nightl. If I do the math the Harbor Bay / DXL have been worn for a total of no more than 448 hours while other Older Harbor Bay / DXL have been worn for over 5 years with about no more than 260 days of wear X 16 hours max = 4,160 hours of use. I guess I will no longer purchase Harbor Bay DXL.

DXL & Amazon will not replace defective undergarments because they state it is over 90 days. I purchased them in January 2022 and now it is July 19,2022

So, let me understand this. A product that has been washed and used no more than 28 times (probably closer to 24 times) and is only worn 1 day each time is considered normal wear and tear? I wear the Harbor Bay / DXL during the day and Hanes (lighter weight) during the nightl. If I do the math the Harbor Bay / DXL have been worn for a total of no more than 448 hours while other Older Harbor Bay / DXL have been worn for over 5 years with about no more than 260 days of wear X 16 hours max = 4,160 hours of use. I guess I will no longer purchase Harbor Bay DXL.

Clothes are 3 times more expensive and are made with terrible quality. Bought 3 pairs of jeans from these guys at $60 a pair. Within a year, all 3 are have rips and are unwearable. Bought a pair from Levi in the same size for $20 and has lasted me 3 years. I’ll never buy from this ripoff store again!

I have been purchasing clothes for my husband for years from DXL. Seems lately the quality of the products has definitely gone down. We purchased a pair of shorts (Reebok) with side zippers a couple of months ago in anticipation of warmer weather. Has worn them maybe 3 times and I wash on gentle in cold water and the shorts are falling apart (fabric has "pulls" all over them. Total disgrace for a pair of shorts I think were close to $60.00. Very disappointed.

I was excited to see that they had comfort stretch pants because of my size. Now the problem is that they always tear at the seam in the crotch and the sides. The Harbor Bay selection. Never going to buy pants there again. Try Kohl's or bigdudeclothing.com

Our corp office is opening back up, so I rearranged my schedule to drive across town and get new office clothes today on a Monday at 1:30 PM. There was a sign on the door that simply said "We are closed". Right next to it is the store hours Monday-Saturday 10:00 AM - 7:00 PM. I called their 800 number and they had no idea why it was closed "Maybe they are at lunch" I was told. Sat in my car until 2:00 then drove home. They wasted my very scarce time. This is at a major mall, Washington Square, here in Portland. Very unprofessional, no idea if they are going out of business or just sloppy management.

My experience at the DXL store in Raleigh North Carolina was the best once I walked in it was like they cared about what I was looking for and also gave me tips and help me mix and match.

Especially one of your employees by the name Teresa she was o so excellent she helped me and guided me to the right stuff and I do thank her

In all your store is a great place and your employees are great